My daughter needed new tires for her 2004 Rav 4. I shopped all the other tire stores and Lee made me feel comfortable with the tires I purchased from Joppa Transmission & Automotive Service. His knowledge surpassed my expectations. - Loye B. (5-star review left on Facebook)
My new mechanic!!! Went in on Monday for several large ticket items, or so I thought! Mike my tech went over my truck in very great detail. Found a list of things that needed to be done. Sat down with Lee, the new owner, and we reviewed the list and he helped me decide the work that should be done immediately and that which could wait a bit. They helped me get several important things done while working within my budget. The owner and staff are friendly, courteous and very helpful. I won't take my vehicle anywhere else! - Vicki B. (5-star review left on Facebook)
Very honest and thorough. - Debbie G. (5-star review left on Facebook)
I'm pretty sure they fixed my mirror. But anyway it is costly but I MUST SAY THEY GET THE JOB DONE and they are CULTURE FRIENDLY ! - Nine H. (5-star review left on Facebook)
Sometimes it is EASY to see if your car or truck needs to come into our shop for professional repairs!
1. You see steam rising from the engine!
2. The Check Engine Light is on!
3. The engine starts, but there is an odor that is not right.
4. You hear grinding or thumping noises.
Newer Vehicles Generate as Much As 25GB of Data/Hour according to McKinsey. Now That is Extremely Interesting! It is also daunting as we now need to know "what data" right? You also want to know where it is going if anywhere and who owns the data? All interesting questions that we never thought about. Just get in and drive, choose a destination and if a light goes off in the dash you call us here at Joppa Transmission & Auto Service to schedule an appointment. We want our Joppatowne drivers to be informed as always and able to make their choices based on having facts. This is a big change in the automotive-truck service industry and it really has not hit the news at all, so it is up to us to get you up-to-date and informed. Here are the facts and where you can find more information!
There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV, or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop, you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!
It is a law that independent automotive repair shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, which is enforced by the Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicle's warranty or a vehicle's extended warranty because service was performed by a Non-Dealer/Independent Repair shop.
Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads, and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”
One of the major perks of bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.
Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.
Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV, or Jeep right here. Give us a call today!
TRUE OR FALSE? Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void?
FALSE? Our ASE Certified technicians at Joppa Transmission & Auto Service CAN SERVICE your vehicle if it is under warranty with the same tools typically faster and at a better price point plus we are cross-trained in multiple lines of vehicles vs. just the brand at the dealership you bought your car or truck giving you more options!
It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.
604 Pulaski Highway
Joppatowne, MD 21085
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| Weekdays: | 8:00 AM - 5:00 PM | |
| Saturdays: | 8:00 AM - NOON | |
| Sundays: | Closed |
