I was very satisfied with the service I received. I was referred by a friend who called Shelly and Lee while we were at work, and they fit me into their schedule that day. I was so very appreciative of their concern to get me in as soon as possible. Shelly was very friendly and courteous, and so was the rest of the staff. I would recommend Joppa Transmission to anyone looking for great customer service with that personal touch. Thank you, Shelly and Lee.